Store Policy

REFUND POLICY

Being that all of our products are customizable NO REFUNDS WILL BE GIVEN!!! Please purchase a sample to test before ordering in bulk
IF YOU PLACE AN ORDER & THAN REQUEST A REFUND AFTER THE 3 DAY PROCESSING HAS COMPLETED THEN STORE CREDIT OR PRODUCT EXCHANGE WILL BE GIVEN INSTEAD OF A REFUND

SHIPPING INFO
There’s a 1-3 day processing time after payment is received
For faster shipping, please contact me before purchasing to be sure you’ll get the items by your desired date.
Please understand that I have no control over your package once it’s mailed out. Behind The Brand, LLC is not responsible for any wrong shipping addresses that were submitted by the customer. Please contact us as soon as possible if you need to correct your address.

DIGITAL DOWNLOADS
Your files will be available to download once payment is confirmed.
THERE ARE NO REFUNDS ON DIGITAL PRODUCTS

PAYMENT OPTIONS
Secure payments
Behind The Brand, LLC keeps your payment information secure.
We never receive your credit card information.